Domestic Shipping (United States)
We can only ship to states within continental U.S. and Hawaii at this time. We cannot ship to Alaska, Puerto Rico, and the U.S Virgin Islands, we apologize for the inconvenience.
We ship using UPS or USPS. A physical address and phone number is required for all shipments. We cannot ship to P.O. Boxes. Please note that shipping transit times vary depending on customer’s location.
California Residents will be charged applicable sales tax on their orders.
International Shipping (Canadian Residents)
We are currently unable to make international shipments, we apologize for the inconvenience. The only exception is those customers who are Canadian Residents. Please note for Canadian Residents Onex Shoes can ship using standard ground services only.
Any customs, duty, or other fees will be at the expense of the customer. These charges are additional and charged by Canadian Boarder Services Agency, outside of Onexshoes.com.
To help give you an idea, please click on the following link to estimate the potential duty and taxes for your order.
Canadian Duty and Tax Estimator
Select the following:
Category: Apparel
Product: Shoes
NAFTA: Elsewhere (Onex is Made In Italy)
Cost: Enter the entire cost of your order before shipping charges in CAD
Please note: The original shipping costs are non-refundable. If a shipment has been rejected because the shipping carrier was unable to collect Duty and Tax Payment, the shipping cost to return the item(s) back to us will be deducted from your refund.
Shipping Rates
Our Shipping Rates are based on both the shipping destination and quantity of items ordered.
Delivery Time
Please allow 1-2 business days to process your order. Estimated delivery time is typically 2-7 business days from time of process depending on shipping location. There could be delays due to unforeseen or circumstances outside of our control which we will do our best to communicate with you.
Orders placed before 12 p.m. (PST) on business days begin processing on that day. For orders placed after 12 p.m. (PST) we will begin processing on the next business day.